Support

How can we help?

For help with Homestead, send an email with a brief description of what happened and the app version you’re using.

Before contacting support

Confirm your Home Assistant server is reachable from Safari.
In Homestead, open Settings and review the connection status.
For purchase issues, try Restore Purchases from the Homestead+ screen.

Privacy

Never send Home Assistant access tokens, passwords, or other private credentials. Homestead includes privacy-safe diagnostics that can be copied from Settings when useful.